• Remote Proctor Technical Support

    The University of West Alabama is transitioning from the Remote Proctor Pro (RPPro) system to the Remote Proctor Now (RPNow) system. If you are unsure if you are using RPPro or RPNow, please look at the information below and follow the directions provided for the system you are using.

    Remote Proctor Pro (RPPro)

    RPPro requires you use a proprietary camera while taking your exam. The camera would have been shipped to you upon enrolling at UWA. A picture of the camera is below. If you are using this camera device, please proceed to the section below entitled Remote Proctor Pro (RPPro).

    If you are experiencing problems with your RPPro, please call Remote Proctor Technical Support toll-free at 844-224-9762.

    Remote Proctor Now (RPNow)

    RPNow utilizes your built-in webcam (or any USB webcam connected to your computer) as part of the software to take the exam. If you are using your computer's built-in webcam, please proceed to the section below entitled Remote Proctor Now (RPNow).

    If you are experiencing problems with your RPNow, please call Remote Proctor Technical Support toll-free at 844-224-9762.